Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Our sons' car at college was having trouble. I set up an appointment on Friday afternoon and they got the car in the next day and had the alternator fixed while we waited. Very friendly and up front service. Highly recommend.

— Teresa F., Mediapolis, IA


Visiting a school from Chicago . Plastic cover under the car came down and was rubbing on the ground . Took it to another local mechanic who charged a small fee to remove the remaining cover . Thought all was well , yet there was still a noise coming from under the car . Took it back to mechanic and was told they couldn’t find anything , must be the wind . As I didn’t was to drive back to Chicago with this noise and potential problem I remembered having passed by the Tuffys . They were eager to take a look , took it for a drive came back and put it up on the lift . The truth is I was a little nervous being from out of town and all . They could have said it was anything and I may have believed them (I’m not a car guy at all ).we were all surprised to find out an empty coke can was lodged up in the driveshaft . They spent a decent amount of time looking at it and didn’t charge me a dime . Very impressed with these guys , thanks again

— Michael H., Chicago, IA


Visiting a school from Chicago . Plastic cover under the car came down and was rubbing on the ground . Took it to another local mechanic who charged a small fee to remove the remaining cover . Thought all was well , yet there was still a noise coming from under the car . Took it back to mechanic and was told they couldn’t find anything , must be the wind . As I didn’t was to drive back to Chicago with this noise and potential problem I remembered having passed by the Tuffys . They were eager to take a look , took it for a drive came back and put it up on the lift . The truth is I was a little nervous being from out of town and all . They could have said it was anything and I may have believed them (I’m not a car guy at all ).we were all surprised to find out an empty coke can was lodged up in the driveshaft . They spent a decent amount of time looking at it and didn’t charge me a dime . Very impressed with these guys , thanks again

— Michael H., Chicago, IA


Absolutely excellent service. Brought my vehicle in not sure what was wrong with it, they took it, checked everything over, test drove it, and had it back to me in a short amount of time. They also fit me in the schedule right away. Overall great experience.

— Austin N., ames, IA


Excellent service! James was extremely helpful, the guys at tuffy really saved me when I was in a jam. I'll definetly be back for any future needs

— Nic S., Ames, IA


They have been incredible to my ISU student on several occasions! Most recently was with climate control issue that was taken care of at a 15th of the cost that dealership estimated. And what they suggested wouldn't have even corrected the problem! Thank u for dealing with a very distraught daughter. So thankful to have someone in Ames that I trust like my local guy here in Manson!

— Randy B., Manson, IA


I was in Ames for a few days during a heat wave. My Air Conditioner stopped working one 94 degree afternoon. Doug got me in first thing the next morning, and I was all set and on my way by mid-morning. Great service.

— Eric K., Tiffin, OH


I have a great experience with Tuffy. One of the best in Ames

— Ankush R., Ames, IA


Very good service

— Ashish N., Ames, IA


Tuffy's has done some serious work on my truck, from a new gas tank to front suspension overhauls and I could not be happier with them. They are always up front about what needs to be done and always called to discuss anything new that came up. I would go back to them again in a heartbeat if (when) something else needs fixed on my vehicle.

— Gary B., Ames, IA


Friendly Staff and excellent service. one of the best in Ames.

— Sagar Raj ., Ames, IA


Services provided by Tuffy are very good.

— Abhijit K., Ames, IA


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— Daniel S., Ames, IA


Tuffy is one of the best in Ames.

— satyam mandloi ., Ames, IA


Tuffy's in Ames is my "go to" for my car service needs. They provide routine service for my car and have fixed some major issues along the way. They are always pleasant, helpful in providing the information needed when making decisions and thorough. Thanks guys!!!

— Jane P., Nevada, IA


It was very good service

— Anthony H., Mason City, IA


I have been in Tuffy for more than two years, every time I met a car problem, I will call them and they will make a appointment ASAP. the price is reasonable also. And they did great jobs!

— zhiqiang w., Ames, IA


This place is awesome.

— Daniel S., Ames, IA


Staff was prompt and friendly, service was efficient, and price was very reasonable. Will continue to go to Tuffy with any auto issues I have in the future.

— Andrew O., Ames, IA


I want to commend Shawn and the staff for a job well done on my truck! It ended up being a very challenging repair, but they kept after it until it was repaired correctly! I also appreciated being kept informed as to what was going on.They made me feel like a real person instead of just a work order number! We were so impressed that we also took my husbands truck to them. I highly recommend Tuffy to anyone looking for excellent repair and customer service! Outstanding!

— Faye S., Zearing, IA


I feel confident that when I take my vehicle with 143000 miles they are conservative and understanding of my needs. With my initial contact for service needs they were the most reasonably price in the Ames area of those whom I reached out to. They are my new go to place!

— Jane P., Nevada, IA


I am very happy with the service that I get anytime I bring a vehicle into them. Shawn is always so helpful and polite.

— cyndi l., ames, IA


Probably best customer service of any oil change place I've been to. They work efficiently to get you in and out quickly. They do a quick inspection of your car in case you might need other basic maintenances done on your car.

— Marcos S., Ames, IA


Tuffy's took great care of my college student daughter on a couple of occasions. They get it right and go the extra mile. Nice to know there are reputable places to send repair work when it is necessary. Highly recommend and appreciate the great service.

— Jill R., Omaha, NE


I took my car in around closing time and they were kind enough to check it out. You can tell they are dedicated to making their customers happy! Super friendly staff!! I will definitely come again if I need servicing on my car!

— Brittany A., Ames, IA


Always friendly and kind service that makes me comfortable to ask questions and order. Also their work is quick and professional. This is definitely the place that I trust the most about vehicle and favorite place to ask.

— Shoki H., Ames, IA


I came in for a check up to see if and where i had a leak while i was there they discovered my tierod was on the verge of breaking they showed it to me and everything. They fixed it right on the spot for me as well as the leak! I was very impressed as a girl i am used to car shops taking advatage of females and they didn't. I highly recommend if you need your car serviced taking it there!!!

— Emily H., Ames, IA


All my experiences with the crew here have been stellar. The professionalism, expertise, and level of service put forth by Gary, Doug, and the rest of the staff are the best in Ames, hands down. My first visit I needed an instrument cluster replaced. Instead of doing the work and charging me hundreds of dollars, they called me up, said they had done some checking, and this was actually part of a GM recall, saving me LOTS of money. Next was replacing my distributor - did it for a fraction of the price quoted by several other service shops in town, the job was finished earlier than estimated, and the truck runs great. Finally, yesterday I stopped in to have an A/C issue investigated. Doug asked some questions, took a look, found a loose connection, and had me back in cool air. The charge: $0. These are honest people who do excellent work. I'm be a customer for life.

— Greg S., Ames, IA


Thank you for the great service.

— Daniel S., Ames, IA


My daughter is an ISU student and experienced car trouble so she brought her car into Tuffy's one mid-afternoon. Doug took a look, diagnosed the problem, and repaired her car before the close of business that same afternoon! Then Doug and a colleague delivered the car to my daughter's place of employment (Hickory Park) where she was working! Tuffy's really went "The Extra Mile" for my daughter.......AND ME! Thank you very much! My daughter and I now know where to take her car for service from now on!

— Patrick M., Cedar Rapids, IA


I am truly grateful to Garry for his upfront and honest approach to customer service. Not only did he save me money that i really couldn't afford to spend but he showed me step by step why and how to deal with the problem. I have and will in the future recommend Tuffy to anyone.

— Joy K., Nevada, IA


I was told a while ago that there were no good mechanics in Ames. Then I realized I was told that because they never visited Tuffy's on South Duff. Their Manager, Gary, is brilliant and knows how to run a business. He also has great customer service, which is really the key to any great business. When I was experiencing problems with my car, he actually took me inside the shop to show me where the problems where and what he and his brilliant coworker, who I believe is named Doug, could do to fix the problem. I'm so used to getting ripped off by other mechanics that this was brand new to me. If you log into their website, you'll see the slogan "Done right. Period." That couldn't be anymore true. If you have now, or ever encounter problems with your vehicle, head to Tuffy's. You will not regret it.

— Oscar A., Ames, IA


I stopped in with a flat tire. They had me changed out and going down the road within 10 minutes. Much appreciated. Nice to know that type of awesome service still lives. Kevin

— Kevin M., Ft. Dodge, IA


the people at tuffy's are honest and true. They are very knowledgeable and have always gone out of their way to help with any car issues. I strongly recommend tuffy's to everyone

— A B., Ames, IA


The Ames Tuffy crew are great! They always make scheduling apts. Easy and painless!!! They are very , family oriented and personable...Gary even has helped occupy my kids while waiting! I have checked around on pricing and they always give me a great deal, while being fast and reliable!! They have earned the title of my mechanic and after many disappointments it's nice to have a mechanic I can trust!

— MARNEE W., STORY CITY, IA


First introduced to Tuffy in Ames through a great Groupon deal and was beyond impressed! Awesome place! The best service! Reasonable prices! We take both our cars here for everything now! Since then, we've been back for oil changes, tires, and services! Garry helped us each time and he is the reason we continue to go back. He is always extremely kind and helpful. Always honest and never out to deceive you. He actually went out and did my tires to be sure it was done in time! Never been treated better by any other car place. I would definitely recommend going here!

— Teisha K., Ames, IA


"Great prices. A friend of mine recommended that I try Tuffy's when she heard that I needed brakes for my car I shopped around at other places but got the best overall deal at Tuffy’s. I was pleasantly surprised and the sales associate that helped me was very professional and gave great customer service."‎

— Kevin S., Ames, IA

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